Terms of Service
Last Updated: January 2025
Introduction
These Terms of Service ('Terms') govern your use of the Raíz Capital investment intelligence platform and services. By accessing or using our platform, you agree to be bound by these Terms.
Raíz Capital operates as a dual-service investment intelligence platform, connecting Colombian property sellers with international investors while providing comprehensive market intelligence and due diligence services.
Our Services
For International Investors
- • Investment qualification and profile assessment
- • Property matching with pre-vetted opportunities
- • Market intelligence and investment analysis
- • Comprehensive due diligence support
- • Transaction support from discovery to closing
For Property Owners and Developers
- • Property evaluation and market positioning
- • Investment preparation and documentation
- • International marketing and investor outreach
- • Negotiation support and transaction facilitation
- • Closing assistance and legal coordination
User Obligations
- • Provide accurate, complete, and truthful information
- • Comply with all applicable Colombian and international laws
- • Maintain confidentiality of sensitive information shared
- • Act in good faith throughout all interactions
- • Keep your profile and information current and updated
- • Maintain professional and respectful communication
Investment Disclaimer
Important Investment Warnings
- • No guarantee of investment returns or outcomes
- • Risk of partial or total loss of invested capital
- • Past performance does not predict future results
- • Financial projections are estimates, not guarantees
- • Additional risks from international investments
Intellectual Property
All content, trademarks, and intellectual property on our platform remain the exclusive property of Raíz Capital or our licensors.
You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
Limitation of Liability
Raíz Capital provides market intelligence and facilitates connections but does not guarantee investment outcomes. Our liability is limited to the maximum extent permitted by law.
- • Indirect or consequential damages
- • Loss of profits or business opportunities
- • Lost profits or revenue
- • Business interruption or downtime
- • Data loss or corruption
In no event shall our total liability exceed the fees paid to us in the preceding 12 months.
Third-Party Services
Partner Services
- • Alianza.com.co: Secure transaction processing and escrow services
- • WhatsApp Business: Communication platform for consultations and support
- • Legal Service Providers: Independent legal counsel for due diligence and documentation
- • Financial Service Providers: Banking and financial institutions for transaction processing
We are not responsible for the availability, content, or practices of third-party services, though we carefully select our partners based on reliability and security standards.
Termination
Either party may terminate this agreement at any time. We reserve the right to suspend or terminate your access for violations of these Terms:
- • Material breach of these Terms of Service
- • Illegal or fraudulent activity
- • Harmful conduct toward other users or our team
- • Persistent provision of inaccurate information
Upon termination, your access to our platform will cease, but your obligations under these Terms will survive.
Governing Law and Jurisdiction
These Terms are governed by the laws of Colombia, particularly data protection regulations and commercial law applicable to investment services.
Any disputes will be resolved through arbitration in Medellín, Colombia, or as otherwise agreed by the parties.
Changes to Terms
We may modify these Terms from time to time. Significant changes will be communicated with 30 days notice. Continued use of our services after changes constitutes acceptance.
Contact Information
For questions about these Terms of Service, please contact our legal team:
Legal Department
Email: legal@raizcapital.co
Phone: +57 310 617 2607
Address
Medellín, Antioquia
Colombia